general conditions of use

    • Our Company DBJ Prod – Jacquemond is located near Lyon in France.
    • Our parts are shipped by international shippers.It takes 1-10 days for international delivery. Packages are sent with insurance (included).If you receive a broken package, please note it on the delivery note, take photos of the broken part, package, packaging… and let us know.We will activate the insurance.
    • Payment is made by Paypal/Credit Card, or bank transfer.We register the order paid by bank transfer after receipt of payment (24 to 72 hours after you have made it).
    • We have few parts in stock, but we mainly produce on request (4 days to 4 weeks depending on the Jacquemond’ product you buy.).You can ask us before ordering to obtain a lead time.
    • We consider international shipments to countries that are not located in Central Europe, even if the countries are in the European zone.
    • You can contact us by email (jacquemonddesign@gmail.com), or phone/whatsapp. We usually answer within 8 hours ( 00 33 6 07 72 30 85 )